Privacy Policy

Anonymous Data Collection

We gather non‑identifying information such as IP address, browser type, pages visited and time spent on the Site. For grant calculations (e.g. ECO4 eligibility or a Decision in Principle) we may ask for data like employment type, loan term or loan amount. All analytics data is used only to understand and improve how the Site is used.

E-Mail Communications

Standard email is not encrypted and may be intercepted. Please avoid sending sensitive information by email. Energy Grants UK is not liable for any loss arising from email messages you send or receive. When you contact us, we will follow security procedures to verify your identity before discussing your account.

Downloads

Any software or documentation downloaded from https://www.energygrants.uk is at your own risk. If you’re unsure whether a download is suitable, seek specialist advice first.

Up-to-Date Product Information

To see the most current information on our products and services, clear your browser cache so outdated files do not display.

Privacy Statement in Relation to 'Cookies'

We use cookies—including “targeting cookies” that help ensure adverts you see are relevant. Our cookies do not contain personal identifiers such as your name.

Most browsers accept cookies automatically, but you can change your browser settings to:
• block all new cookies;
• alert you before accepting a cookie; or
• disable cookies altogether.

See the Help section in your browser menu for instructions. If you delete or disable our cookies you can still use most of the Site, but certain partner features (for example embedded booking tools) may stop working.